Thomas Cole

thomas.patrick.cole@gmail.com | 704-771-2453

Work Experience

Director Of Information Technology | Christ Providence, Charlotte NC | December 2020 - Present

• Maintain and upgrade critical network infrascture for a multi-campus environment.
• Facilitate backups and ensure their integrity.
• Integrate with action teams to develop technology plans and solutions.
• Implement new software and hardware solutions with increased functionality at reduced ongoing cost.

Tech Assistant | Christ Providence, Charlotte NC | August 2019 - December 2020

• Develop and implement new strategies in collaboration with the Christ Providence Tech team to improve live stream services and reach a broader audience.
• Facilitated building and installation of new computer systems to improve recording and streaming capabilities of worship services.
• Run graphics for in house worship and live stream services.

Tier II Managed Services Technician | ScanOnline, Locust, NC | June 2019 - December 2020

• Administer Office 365 and Windows Active Directory infrastructure.
• Manage company VOIP phone system and extension listings.
• Deploy and configure virtual machines to align with business needs.
• Develop new Android applications to suit the business needs of customers operating in the logistics industry.
• Maintain legacy Windows Mobile applications for existing customers.
• Preform configuration and maintenance of customer hardware and software.

Student Network Analyst | UNCG, Greensboro, NC | February 2018 - May 2019

• Assisted in maintenance and troubleshooting of enterprise network systems.
• Preformed on-boarding of new network devices at the physical level.

Education

The University of North Carolina at Greensboro (UNCG) | Greensboro, NC

• Bachelor of Science Information Systems and Supply Chain Management
• Computer Science Minor

Professional Certificates

Dante Certification Level 3 | 2021

• Online course - Audinate

Relevant Projects

Office Supply Business System Update | ScanOnline

• Established detailed plan for replacing existing business system based on customer needs.
• Integrated process improvements and feature enhancements that increase efficiency and reduce product loss.
• Created detailed documentation of old and new systems to improve knowledge transfer and train users on both systems.

Waste Disposal Tracking | ScanOnline

• Developed application for use in tracking disposal of medical waste.
• Designed system in conjunction with customer that would integrate with existing databases.
• Deployed application into production without causing downtime for the customer.

Community Engagement

Instructor | McClintock Partners in Education | September 2019 - March 2020

• Fostered creative environment where students applied problem solving and troubleshooting skills.
• Instructed students on use and maintenance of maker equipment such as 3D printers, CNC Milling machines, and Laser cutters.
• Supervise McClintock Innovation Lab to insure proper safety protocols are followed.

Skills and Abilities

• Advanced proficiency in Java and strong understanding of Object Oriented programming.
• Intermediate knowledge of Linux and Linux server management.
• Proficient in scripting languages like BASH, JavaScript, and Python